McGill Password Reset Required image Please note McGill required all users to reset their McGill password by March 28, 10:30AM EDT. If not done, your password has been automatically reset and will need to be changed.

Current students, faculty and staff
If you have not changed your password visit for instructions on how to regain access to your account.


  • If you know your McGill ID or Alumni ID number, Year of Graduation, and Faculty/School of Graduation go to McGill Alumni Password Recovery
  • If you can't use the method above to reset your password, contact the IT Service Desk for assistance.

Former employees who are members of the McGill Pension Plan:
If you know your existing/former McGill Password, go to Password Update now; otherwise, contact the IT Service Desk.

Beware of Phishing Scams

Beware that phishing attacks are currently being launched to take advantage of our recent password change initiative. Watch out for fraudulent emails, such as these, and do not any click links in any email without first ascertaining the validity of the request.

Need Help?

Note that due to high call volume at the IT Service Desk, it may be difficult to reach a support consultant at this time. As an alternative, please submit your request using this web form.

IT Services

Click the titles below to see services in each category. Or view an alphabetical listing of all IT Services >>

Email and Calendaring

Centralized email services for the McGill community, including anti-spam and email archiving software.

Telephone, Network and Wireless

Telephone, voicemail, wired and wireless network services for the McGill community.

Teaching and Learning

Tools to enhance the learning experience and manage courses and course evaluations.

myMcGill, Minerva and Other Systems

Systems for the McGill community to perform business and administrative tasks.

IT Services for Research

Doing research at McGill? These services may be especially useful to you.

Tools for Service Centres

Tools to manage interaction with customers and support your service centre offerings.

Logins and Passwords

User authentication credentials required to access most IT Services.



Computers, Servers and Printing

Computers on campus, file storage / management, server hosting and administration.


Free and for-purchase software for the McGill Community.

Audiovisual Services

Services to record and play audiovisual content in classrooms and across campus.

Web and Content Management

Details on McGill's Web System and services to develop and manage collaborative web spaces.

IT Security

Do-it-yourself enhancements and checklists to secure your information and equipment.

IT Support and Training

IT Support and TrainingIT support and training provided through the IT Service Desk.