Quick Links

How can we help you?

Regular hours - end of August to end of June

Telephone support: 514-398-3398
Monday - Thursday - 8:00 am - 6:30 pm
Fridays - 8:00 am - 5:00 pm


Summer support hours - June 24 to August 22 inclusive

Telephone support: 514-398-3398
Monday - Thursday - 8:00 am - 5:00 pm
Monday June 27 & Monday July 4 - 9:00 am - 5:00 pm
Fridays - 9:00 am - 5:00 pm

Telephone menu options:
1: myCourses and Teaching & Learning services
2: Web and Document Management services
3: ICS Desktop & Network services (for units under SLA)
4: Banner and other administrative services
5: All other services
6: Password reset assistance
9: Students seeking help on Minerva, dial 514-398-7878 or press 9

Walk-in support and audiovisual equipment loans at 688 Sherbrooke (room 285):
Monday - Thursday - 9:00 am - 5:00 pm
Closed on Fridays 

Macdonald campus walk-in support and audiovisual equipment loans (MS2-025)
Monday - Thursday - 9:00 am - 5:00 pm
Closed on Fridays 

Find answers to your IT questions in the IT Knowledge Base at any time, 24X7. 
Happy Summer!

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