Target audience: McGill community
Contact the IT Service Desk at 514-398-3398 for immediate help.
Some common examples of IT security incidents include:
If the incident involves bullying, harassment or other potential risks to the health and safety of individuals, please contact McGill Security Services at 514-398-3000 immediately.
For lost or stolen devices, contact McGill Security Services at 514-398-3000, or visit the Security Services Lost and Found site.
ATTENTION:
If you have already clicked a link or opened a file attachment in a suspicious email, please contact the IT Service Desk immediately by calling 514-398-3398.
You can quickly report a suspicious email by using the Report Message, Report Junk, or Report Phishing buttons in any Outlook app, including Outlook on the web (https://outlook.com/mcgill.ca).
Note: If the email is already in your Junk Email folder, you do not need to report it.
For more details, see Report suspicious emails.
Learn how to protect yourself from cyber-attacks at work and at home
What is my McGill Username and how do I change my McGill Password
Phishing scams and how to protect yourself https://mcgill.service-now.com/itportal?id=kb_article&sysparm_article=KB0010915
What to do if you are a victim of a phishing scam https://www.getcybersafe.gc.ca/en/resources/what-do-if-you-are-victim-phishing-scam