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Welcome to Service Point!

For a list of services, please start by selecting the appropriate client type from the above menu, as services vary by type.

We are the student-facing customer-service arm of Enrolment Services. We provide administrative services and assistance to Undergraduate students, Graduate students, Postdocs, Alumni, Prospective students, Applicants, Guests, and Parents.

Service Point was created in 2010 as a partnership between several units of the university to streamline services and improve the student experience. On average, we receive a daily volume of more than 700 requests for service (phone calls, emails, and walk-ins).  Read more about our values and the original creation of Service Point.